Expert touch for ERP systems: Solve problems, eliminate errors, increase efficiency!
Safely protect and optimize your corporate data with Oracle database management and unlock the full potential of your business!
Empower your systems, optimize your business success and stay ahead of the competition with Oracle!
Experteam Managed Services are integrated, standards-based services that meet the support and solution needs of companies using technology products such as database, middleware, enterprise resource planning applications and cloud services.
Experteam Managed Services aims to manage Information Technology services including problem solving, development and system management based on ITIL methodology in a complete, high quality and SLA framework.
Monthly service reports shared by customer success managers within Experteam Managed Services provide transparent service management, ensuring uninterrupted and stable operation of IT components through compliance with SLA deadlines, root cause solutions to recurring chronic errors and proactive monitoring methods. The management costs of IT components are minimized with proactive approach and continious system improvements.
Experteam, which provides remote support services to its customers in the global and local markets, maintains all workflows and activities in accordance with ISO 27001 Information Security certificate, knowing the importance of security in remote access.
While our expert and experienced teams manage the information technology systems of our customers 365 days a year on a 24/7 basis, our customers benefit from working sustainably, efficiently and cost-effectively with a solution-oriented consultancy team.
Experteam offers you the most suitable solutions for your company at the most affordable costs based on its experience and knowledge in the Banking, Insurance, Logistics, Construction, Production, Retail, Energy, Petrochemical, Health and Education sectors.
Minimum ownership, zero investment costs
Solving problems before they occur and taking precautions against problems that may occur
Obtaining only the necessary services in line with the needs
Benefit from Experteam's 20+ years of experience and expertise
24/7 support 365 days a year
Experteam manages the Technology products (Database, e-Business Applications, Application Server, Operating System, Business Intelligence, etc.) agreed with the organization within the scope. In this sense, the following processes can be performed regularly for all Technology products within the scope.
Determining the backup policy, establishing the backup structure and providing recommendations on the backup infrastructure.
Determining the configuration and performing the necessary parameter changes and tuning in line with the approval
Monitoring log and trace files and taking necessary actions
Monitoring the growth with regular controls and making necessary adjustments in line with the approval where necessary
Planning and realization of the applications of the needed patches and/or patch clusters.
Regular checks on the healthy functioning of the products
Performing proactive management by routinely checking backup/backup logs
Performing backup and rollback operations in critical situations
Identification and reporting of potential problems that may adversely affect performance and carrying out necessary improvement works in line with the approval
Intervening in errors that can be prevented with the technical infrastructure and early warning system to be established
Providing system administration/dba support in the scope needed for service requisitions opened to Oracle Support.